MoreLabs Coupons & Promo Codes

How long does it take for my order to ship? 

Standard shipping times will vary depending on country and customs regulations. Please check your confirmation email for shipping time estimates.

How can I track my order? 

They'll send you an email with your tracking link once your order leaves our fulfillment center. If for any reason you can't find that email, please contact them.

My tracking link shows "Unknown Status" what should I do? 

If you do not receive your order within the delivery time frame, please wait another business day for changes to be reflected. If there's no change to your tracking status and your package has not been delivered in the timeframe stipulated at purchase, contact their team at team@morelabs.com and they'll help you sort it out.

My delivery address is incorrect, how can I change it? 

Once an order enters the processing phase, it can't be cancelled or modified. If you notice the incorrect address right after placing your order, email them at team@morelabs.com and they will do their best to modify it. If the order can't be modified, they will have to wait for the shipment to be tracked and delivered before they are able to resend.

Can I apply a discount to an order I've already placed? 

If you mistakenly place an order without applying a discount code, email them ASAP at team@morelabs.com and they'll help you retroactively apply the discount. Inquiries to apply a discount code retroactively must be made within 24 hours of placing the order.

I just missed a promotion, can I still get the deal? 

They get that life is busy and timing is everything. Email thm at team@morelabs.com and they'll see what they can do. Inquiries to apply promotional discounts retroactively must be made 24 hours after the promotion ends. Otherwise, you'll have to wait for the next one.

What is the  refund policy? 

Their goal is to make sure that you're happy and have the best experience possible. That means if you're not satisfied, they'll refund your first order, minus shipping and handling. To request a refund, please send an email to team@morelabs.com with your name, order confirmation number, and reason for the request, within 60 days of receiving your shipment.

When will I receive my refund? 

Once they approve your refund request, you'll receive an email notification. Refunds typically take between 2-3 business days to reflect back on to your account. They process refunds as soon as they receive and approve your request. If you don't receive your refund after getting our email notification, please check with your bank.

I placed an order by accident, how can I cancel it? 

If you placed an order by mistake, please contact them at team@morelabs.com to resolve the issue. They will try their best to cancel the order before it enters the processing phase. If the order ships, you will need to return it to us within 30 days. In order to receive a refund, your package must be unopened with the seal intact and returned within 30 days of purchase. Opened packages are not eligible for returns.