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WhiteStone Dome Coupons & Promo Codes

How do I return?

  • Visit their returns center

  • Enter your order number and email address to start

  • Follow the instructions and select the items you want to return

  • Once your request is approved, you will get a confirmation email with shipping guidelines


How soon will I get my refund?

  • Once your returned item is received and inspected, you will be notified via an email. 

  • You will also be informed about the approval or rejection of your refund request. 

  • If approved, the refund request will be processed within 5 - 7 working days after approval.


What are the regular order shipping terms and conditions?

  • Free Standard Shipping is offered on any order above $30.00 in the US (after discounts, before tax).

  • Two-Days Express Shipping in the US will be charged at $6.00 on each order (after discounts, before tax).

  • For orders under $30 in the Continental US: $6.95 Shipping Fee. Standard shipping (estimated 3-5 business days)

  • For orders under $50 in Hawaii, Alaska, and Puerto Rico: $8.95 Shipping Fee. Standard shipping (estimated 3-5 business days)

  • International or expedited shipping costs are calculated at checkout.


How can I replace my damaged dome glass?

  • If your Dome Glass is showing signs of wear and tear from normal use, or your installation attempts failed, you may qualify for a replacement under our Warranty Policy. 

  • To request a replacement Dome Glass under our warranty policy, you must first create an account through our website. After creating your Account, please go to “My Account” then “Register a Product”. 

  • Once you have Registered your original Dome Glass purchase, go to the “Warranty Replacement” tab to place your order request. You must provide photo evidence of the damaged Whitestone product and proof of purchase.

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