Akaso Coupons & Promo Codes

How can I Change My Shipping Address?

You can contact their customer support and follow the prompts to work with an agent to change your shipping address before your package ships. Frequently, in the case of a minor typo, the post office can catch it and re-route your order to the correct address.

Can I Cancel My Order?

• You can cancel your order if we have not processed it yet. They do try to process orders as quickly as possible, so if you decide to cancel your order please contact them as soon as possible.

• To cancel your order.

• Select the Chat with them button on this screen.

• Follow the prompts to be connected with an agent.

• If they have not processed your order

• They will cancel your order and issue a refund.

• If they have already processed your order

• Once you contact them about your request to cancel your order, When you receive the package containing the parcel you wish to return, write "Return to Sender" on the package. Please return the package via the Post Office (U.S. Postal Service). Please tell them the return tracking number. After they receive the package at their warehouse, they will issue a refund.

How can I get my warrant

• Please register your warranty via the following link.

• Once all the information requested on the page has been submitted, the warranty will be automatically activated for 2 years.

• If your order was from Amazon. You can confirm your order number on Amazon by referring to the following link.

• If you purchase your order directly from the website, we will automatically register you for a 24-month warranty.

• You can check your order warranty information directly.

• Enter your order ID and email address to check the warranty status