Foscam Coupons & Promo Codes

Will my package be charged customs duties and taxes?

• They ship all of their products directly from their warehouses in the USA to your home, they will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

• The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from their calculations for various reasons. If this is the case and the actual charge exceeds their calculation, they will always bear the difference. However, if the amount charged ends up being less than the costs incurred, they will not reimburse the differences.

How long will it take for my order to arrive?

• It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

• They are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact their Foscam Customer Service and they will help you troubleshoot the issue.

How to install plugins if they are blocked?

This article will introduce the reasons and workarounds to install Foscam browser plugins. Foscam plugins can be prevented from installation due to ant-virus software, pop up blockers, a lack of administrative permissions, etc.

How to save recordings to the SD card during an alarm with HD cameras?

• The SD card must be installed and formatted correctly in the camera.

• Before logging into the camera be sure to install Foscam VMS to a none system disk and run it via admin privilege. 

• Please Be sure to login to the camera before beginning the steps below.

• Step 1: Setup of the Motion Detection Settings.

• Step 2: Setup the Storage Location.