Wotofo Coupons & Promo Codes

My tank Leaks, how do I fix it?

Do not overfill the device. Check if the sealing ring is broken. If so, change to another sealing ring if you have another one. If you open the top filling cap without closing the bottom air inflow holes, you may cause a juice leakage. So please close the bottom air inflow holes before you open the top cap and refill, then put back the top cap and turn the tank upside down for 10 seconds. Now open the air inflow holes and you are good to go!

How do I request a warranty?

Thank you for purchasing Wotofo products. Please carefully follow their warranty process to minimize any delays.

Describe the problem with your item in detail: What happened? When? How?

• Please provide the security code of the product.

• Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows them to identify and verify the issue(s). They will always do their very best to help you. Thank you in advance for providing all the information stated above. Contact Email: support@Wotofo.com.

How do I request a refund or make a return?

• Any used accessories may not be refunded or returned.

• Normally, they ship your orders within 12 hours from receiving the payment of the orders, so at any time before your order is shipped and you want a cancellation of your order, they will refund all the money, excluding the transaction fees caused.

• In case your order is shipped before you want a cancellation, please wait until the package is returned completely and safely to Wotofo, then they will refund you your money deducting all the transaction fees, shipping costs or any other fees caused during the process.

• If there is any fault caused by Wotofo, they will give a full refund.

When will my order be shipped?

They strive to ship orders out as quickly as possible according to purchasing priorities: Orders placed on weekdays (from Monday to Friday) will be processed within 24 hours. Orders placed on weekend (Saturday and Sunday) will be processed on Monday. Note: During the busy holiday season and after holiday sales, processing can take up to 72 business hours. Their team works hard everyday to ensure customers receive packages as soon as possible so they greatly appreciate your patience.