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Can I enjoy Free shipping at Watches2U?
Yes.
Watches2U offers Free Next Day UK Delivery and Free worldwide shipping.
Free Next Day UK Delivery - Royal Mail Tracked 24
Most Tracked 24 items will arrive in 1 working day. Royal Mail have a 99% success rate with this service. Offshore and Scottish Highlands will take at least 2 working days.
If your order is placed before 5pm GMT Monday to Friday, it will be dispatched the same day.
This service is only for UK & Channel Islands addresses.
If the product is stored in our Amazon warehouse, please allow up to 5 working days.
Over 90% of their products are available for next day delivery.
What is Watches2U Return Policy?
During these uncertain times, they would like to reassure you that Watches2U is still currently operating, and they are dedicated to offering the same services to their valued customers. Please find their official statement here.
They are extending their returns period to 60 days. If your item is faulty, you must please still let them know that you wish to return your item within 14 days of receiving it. Terms and conditions still apply.
Please be aware it can take up to 8 weeks for returns using their label to reach us. Refunds will only be processed when the item is back with them.
You will receive your refund back to the credit or debit card you used for the original purchase. Please remember that it may take between 3 to 5 working days for the refund to show up on your statement once it has been given, depending on who you bank with.
Are the products you sell authentic?
Yes, all products are authentic. They are an official stockist of all their brands. Any product purchased from them is guaranteed to arrive at your doorstep brand new and with all its official packaging and documentation.
If you are still not happy with the authenticity of a product purchased from them, you can contact the brand directly and they will be able to confirm that they are an authorised and official seller of their stock.
What is the warranty?
Watches2U covers your purchase for 60 days from the date you placed your order.
By EU Law, manufacturers have to offer a warranty of a minimum of 2 years. This information will be displayed within the product specifications.
If an item develops a fault during the period within the manufacturer's warranty, they advise you deal directly with the manufacturer to remedy any issues as returning via them can delay a repair by 4-6 weeks. A copy of your invoice will act as proof of purchase for any warranty issues.