MelodySusie Coupons & Promo Codes

Can I change the billing address for my order?
Unfortunately, they are unable to edit the billing address once an order has been placed. Not to worry! It appears that you were able to successfully place your order. As long as your shipping address is correct, you will be able to receive your order!

I received broken / wrong item(s) in my order, what do I do?

• They do their best to get your order to you in perfect condition, but mistakes can occasionally happen. 
• Please contact their Customer Care team by clicking HERE within 14 days of delivery so that they may help you further. Please be sure to provide photos/videos of the broken product, so they can best assist you!
  

Do I have to create a MelodySusie account to shop?

An account is not required in order to shop from our site! But they do recommend that you create an account, as it makes it easy to check on the status of an order and gives you access to your full order history. You can also save your shipping information for a quicker checkout experience.

Can I get a refund if the price has changed?

Unfortunately, they are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of their customers. They’re so sorry for any inconvenience, and appreciate your understanding!

Why Isn’t my promo code working?

• They recommend copying and pasting your exact code into the coupon box to apply your discount. Keep in mind that promo codes cannot be combined, nor can they be applied towards shipping. 
• Some promo codes only valid for specific products or collection. And they typically cannot be used during promotions as well, so double check the fine print when a promotion is live to be sure!