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10/30/2024 Verified
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10/30/2024 Verified
OFF CODE
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What is the shipping policy?
They ship all returns through a traceable carrier for protection.
Koshieo is not responsible for international return shipping charges, including duty and tax.
What is the return policy for each type of price item?
Full Price Merchandise: You have 30 days to return items purchased for full retail price for an exchange, full refund or store credit.
Sale Price Merchandise: You have 30 days to return items purchased on sale price for an exchange or store credit only.
$100+ Spend: When you spend $100+ on items you will get free shipping.
What is the refund policy?
They will notify you when your items have been received
Your items will be inspected upon arrival
You will be notified of the status of your item
Once approved, your refunds will be carried out in the form of credit to the original form of payment or a Koshieo gift card.
Cost of shipping is not refundable
All returned items that are received unfolded and removed from the original packaging will be subject to a $2.50 restocking fee per item, this amount will be subtracted from the amount of the refund.
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