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What is i-Supplements Return & Change Policy?
They cannot and will not accept returns of open goods because they are wholesalers and are sold at very low prices. All unopened goods can be returned within 30 days for replacement or credit. They think 30 days is a lot of time to decide if you want to return something to them. Orders received 30 days after purchase will be returned to you. You will be responsible for all shipping costs for the return. All declarations are subject to a 20% return fee. There is no special return. You should send an email or phone call before sending anything to i-Supplements. When they hear about you, they will find you coming back.
What if you don't contact them and decide to send something back? They apologize, but the package will be marked as "back to sender" and sent back directly to you. Follow their return procedure and they will be happy to work with you and get your credit as soon as your return arrives at their return service.
How to cancel my order?
Orders can be cancelled before they are shipped with a 10% processing fee. Shipped orders cannot be cancelled and must be returned by the customer at a 20% reload fee. It is a crime to fill out an invoice with your credit card company and receive the package. I-supplements report all crimes on the Internet to the competent authorities and hand over the persons to their lawyers.
What is the i-supplement shipping policy?
They process orders from Monday to Friday. They do not process or ship orders on weekends or holidays. They receive the most orders the same day or the next day. It will take 7~14 business days for your order to arrive. If they have problems putting your products in stock, you will be notified by email or phone. Please note that not all items sold on the Thier website are immediately available in the Thier warehouse. In this case, your order will be processed and shipped within a few working days from the date of order.What is baggage delivery insurance?
Rest assured that your package will arrive every time. For $1.99, shipping the package is guaranteed. $1.99 covers 100% of your plan. If your package is lost, stolen or damaged during shipping, it will be replaced and reshipped free of charge.
How can I resupply army ships?
They use the U.S. Post Office for all APO transfer addresses and other military transfer addresses. It's hard to say how much it will cost for a place where you could be in the military. Shipping takes an average of 5~7 business days.