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10/30/2024 Verified
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10/27/2024
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What’s their Low Price Guarantee?
They match or beat competitor's prices at the time of ordering. (Applies only to companies in the U.S. selling EPA/FDA approved products; not applicable with any other offer, discount or promotion.) They only ship U.S. FDA/EPA approved products. All of their products are sold at discounted prices.
Can I get free Shipping?
Yes.
Shipping is provided at a flat fee per-order rate. For ground shipping the cost is only $5.95 per order regardless of the number of items! Regular ground shipping takes 4 to 8 business days. Free regular shipping for orders over $85!
What payment do they accept?
Payment may be made by Visa, Mastercard, Discover, American Express, JCB, or Check/Money Order. Checks/Money Orders should be made payable to EntirelyPets.com and must be mailed PRIOR to shipment.
What is their Return policy?
- They only accept returns on unopened items, 30 days from the original purchase date. Any newly packaged, unopened product may be returned. A refund for the order amount minus the shipping charge will be given upon return of items. RESTOCKING FEES of up to 20% may apply, depending on the item.
- Please call them at 800-889-8967 to obtain return authorization before returning any product. Please have your EntirelyPets Order number ready when you call. They do not accept any refunds on size substitutions on articles of clothing (pet costumes, t-shirts, etc). All purchases of clothing are final.
- They recommend sending returns to them in a secure box and by UPS or insured receipt for your protection. A copy of your packing slip in the box and your issued RMA (Return Merchandise Authorization) number on the copy of your packing slip will expedite the processing of the refund, which generally takes 48-72 hours upon receipt of the return.