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How do I know what my suit or tuxedo size is?
All of their items will come with a standard fit unless otherwise stated. But if you don't know what your size is please feel free to contact them or refer to their measuring guide, and they'll be happy to help you.
Can I cancel my order?
If you change your mind and want to cancel, please let them know quick and they will do their best to cancel your order before shipping. Once an item ships you will need to wait to receive the item and then contact them to do a return.
What size pants come with a particular suit?
Most of their suits come as "nested sets" which means the pants will be 6 inches smaller than the jacket. So a 40R jacket will come with 34" pants. All pants can be adjusted out 2" or in 2" by the tailor when you have them hemmed to length.
Do they have a physical store?
They don't. They like to move fast on putting out the best products to market at the cheapest prices, and they find doing that online instead of in stores is the best option.
Do they offer Layaway?
They do offer layaway, just not through a program on the site. Please call them to make a down payment on an item you would like to put on layaway.
What payments do they accept?
They accept all major credit cards & Paypal. They also accept Visa, Mastercard, American Express, and Discover branded gift/cash cards.
Who will charge the customs fees?
Some countries charge import fees and taxes on incoming goods. These are not included in the price you pay them. They don't know what they will be, and have nothing to do with them. Please look up your local customs fees before ordering, and understand that these are taxes charged by your country, and unfortunately there's not much they can do about it.