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ORPHEUS Coupons & Promo Codes

How to return an item?

  • Please Email their Customer Service at customercare@orpheus-skin.com. Make sure to contact Customer Care before you send in an item for a return. They are not responsible for returns lost in transit that have not been communicated to Customer Care.
  • Their Customer Care will assist you further, providing detailed instructions, so that your return is processed timely and properly.
  • Please safely pack, include the Return Form and ship it back to them. Please note that returns can only be processed if the Return Form is included in the return.
  • Upon receipt, please allow 10 days for your return to be processed. You will be notified by email once they have refunded the amount. All returns are credited in the original form of payment.


Why is Orpheus good?

  • Dating back to the Ice Age, this ancient and resilient botanical has powered through the harshest conditions on Earth by unique ability to protect and regenerate itself, able to survive the stress of complete dehydration for years and then spring back to a lush green state with a single drop of water; for which it is also known as the Resurrection flower
  • Upon the skin, the flower’s resurrection powers regenerate cells and preserve their integrity, replenish, firm and protect for visibly transformed, ‘reborn’ skin and a youthful glow.


How do I know if I placed an order successfully?
After you place an order (congrats to your skin!), you will receive an Order Confirmation email to the email address you provided at checkout. The Order Confirmation email confirms that they’ve received your order but does not confirm your order is being fulfilled and shipped. Once your order is shipped, you will receive a Shipping Confirmation email.

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