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How soon will I receive my order of printed checks?
If shipping method is Bulk Mail to Continental U.S., it will last 12-21 business days from date is shipped.
If shipping method is Bulk Mail to AK, HI, VI, PR, it will last 12-21 business days from date is shipped.
If shipping method is Priority Mail to Continental U.S., it will last 6-10 business days from date is shipped.
If shipping method is Priority Mail to AK, HI, VI, PR, it will last 6-10 business days from date is shipped.
What is Carousel Checks return policy on products?
Carousel Checks at it's sole discretion will replace or refund any product it deems defective. Carousel Checks does not accept returns on custom printed products. Carousel Checks is not responsible for any typographical errors on any custom printed product submitted through their web system. If Carousel Checks does choose to issue a refund on a custom printed product, there is a 50% restocking fee that is applied to all orders. Carousel Checks does not refund any portion of outbound shipping charges. If a customer chooses to return a product, the customer is responsible for all return shipping charges. If a product is refused, or not forwarded by the USPS to an address, the customer is responsible for all charges for the product being returned to Carousel Checks, and all outbound charges to ship the product back to the customer. Carousel Checks will accept returns on non custom printed products within 21 days of the original sale date. There is a 25% restocking fee for all non-defective non custom printed products returned to Carousel Checks.
How long do I have to notify Carousel Checks about a problem with my order?
Carousel Checks make every effort to service their customers needs regarding there order. Carousel Checks needs to be notified within 90 days of the date of order with any problems with the order. This included non-receipt of merchandise, problems with the product, missing items, or any other issue that may arise. After 90 days from the date of an order, Carousel Checks is not responsible or liable for any missing product or items from the order, or for any additional problems occurring with the order or products.