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WhereLight Coupons & Promo Codes

What is shipping policy?

  • Order grand total over US$69. Automatically apply without coupon code. Only for United States/Great Britain/Canada area temporarily.

  • If Frame orders processed timely after the payment verification, they will deliver your order within 3 working days. 

  • Note: Prescription glasses take an additional 3-5 working days for processing.


What is the shipping policy?

  • All returned orders need to be kept in their original packaging(including glasses, glasses case, etc.) to ensure that they will not be crushed during transportation. You can keep other non-sale accessories as free gifts.

  • If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

  • If due to their reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

  • No restocking fee to be charged to the consumers for the return of a product.


Can I cancel my order? What should I do?

Yes. Orders can be cancelled within 24hours, and emailing them at service@wherelight.com at the same time. Refunds will be processed back to the original payment account.


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