PassFab Coupons & Promo Codes

Why can't I receive the registration code email after purchase?

Under normal circumstances, the platform will send you a confirmation email containing your order details, registration information and download address within one hour after you place an order. Please confirm that the order was successful and make sure you entered the correct email address. Also, check your spam folder in case it is marked as spam. If you haven't received the confirmation email after 12 hours, it may be due to an Internet problem or a system failure. Please contact their support team and provide your order email, order ID or order receipt. They will respond within 48 hours.

How to unsubscribe?

To quickly cancel your monthly or annual subscription, you can always contact their support team. They will respond within 24 hours on weekdays and 48 hours on weekends and holidays. You can also unsubscribe yourself. The steps are different for different platforms.

Can I cancel an order after placing it?

Due to the automated order processing system, once an order has been successfully processed, it is non-refundable.

Will I get a physical copy of the paid software?

As software developers, they only provide download versions to customers who purchase. For a physical version, please add a backup disc to the shopping cart for an additional fee. This backup CD is billed and provided separately by their payment partner.

What is their return policy?

PassFab values every customer who comes to them and puts customer satisfaction first. To achieve this goal, they continuously strive to provide customers with a pleasant experience with better software and services. All PassFab software can be tested with trial downloads. The trial version offers free scanning and preview, only the limitation of not recovering or exporting. This should help users determine whether the software is working as expected and meets purchase needs. Wrong order, then ordered the correct product from PassFab. The software's fatal technical issues cannot be resolved within 30 days before a refund is available.