NIID Coupons & Promo Codes

What is their shipping policy?

• Most of their international orders are shipped from warehouses in Hong Kong. Most goods can be shipped domestically from their American warehouse in Dallas. Sometimes, they may ship directly from the factory warehouse in Xiamen, China.

• Unless otherwise agreed, the goods will be delivered according to the address provided by the customer at the time of checkout.

• For their shipment, they use dhl/sf express/4px and cannot send it to apo/fpo address or P.O. Box.

• Please note that some countries may have restrictions on receiving specific items.

• They usually send orders from the warehouse every day, and the goal is to send all orders within 48 hours (Monday to Friday). They don't offer weekend deliveries.

• Dhl/sf express/4px will deliver your package according to its service according to the selected transportation mode. The estimated delivery time is only for reference and is calculated from the delivery date.

• For standard shipments, the estimated delivery time (after picking up via dhl/sf express/4px) is 1-6 days (depending on your location, it may also take longer).

• Niid is not responsible for any delay caused by the customs clearance process at the destination.

Should I be charged for sales tax?

• Your order may be subject to import tax, which will be levied once the goods arrive at your location.

• You will be responsible for paying additional customs clearance fees, and they cannot control these allegations or predict what they may be.

• The customs policies of different countries vary greatly; Please contact the local customs for more information.

• In addition, when ordering from cotic. COM, as an importer, you must comply with all laws and regulations of the destination country.

What is their return policy?

• If you want to cancel the order within 24 hours after purchase, you will get a full refund without further inquiry. To cancel, please email them.They will process your request.

• Every order has a 30 day satisfaction guarantee. If you are not satisfied with your purchase, they will make every effort to correct it. If you have purchased for 30 days, unfortunately, the refund is no longer applicable.
• For returns / refunds, please email them（ service@niid.com ）They will process your request. Once their customer service team approves your request, please repack the product and ship it back to them.
• Once their warehouse receives the returned products, please process your refund within 72 hours. Your bank statement will reflect the changes within 2-10 working days. The refund will be returned to your credit card according to the original path..