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Neje Shop Coupons & Promo Codes

What is the return policy of Neje ?

They accept return of products. Customers have the right to apply for a return within 14 days after delivery the product. Custom-order or personalised items do not have a right to 14 days refund. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to their reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.


How about Neje shipping policy ?

They have 4 different shipping methods: unregistered, registered, priority line and expedited shipping. The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.


Is there any refund policy ?

Yes, therer are. When the customer returns the goods, please state the reason for the refund when returning the goods. After receiving and checking your return, they will send you a notification of receipt by email within 5 to 7 days. They will also notify you within 5 to 7 days to approve or deny your refund. If you are approved, they will process your refund within 5 to 7 days and automatically add the credit limit to your credit card or original payment method.


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