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When can I receive my item?
They have their own registered brands and warehouses in China, and they also have their products in Amazon warehouses in the United States. Their delivery will arrange the most efficient way in different countries.
Please allow for up to 4-15 days for shipping and up to 15-45days if the order is international.
In order to keep their inventory affordable, fresh, and up to date with the latest styles they have a centralized fulfillment center in Asia that all of their products ship from .
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily backordered or out-of-stock.
Can I change my address?
Once your order has been submitted it can no longer be modified.
Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Please check your address is right.
Though they check all orders very carefully before shipping, they cannot be responsible for incorrect information like credit card entries or addresses.
What's their refund policy?
They love what they do and they want you to love your items! If the product isn’t used and is in its original packaging, unworn, with no visible wear, smells, or animal hair may be returned within 30 days after arrival for a Full Refund.
Once they receive returned packages they are inspected and will be processed within 3-6 business days.
You will then be given a refund of the amount of the item at the time of purchase minus shipping charges.
They are not responsible for any shipping costs. The customer is responsible for all shipping costs.
All denied returns or returns received after 30 days will be donated to charity.