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10/30/2024
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What methods of payment do they accept?
They accpet several payment options including: Visa, MasterCard, American Express, Discover and “net 30” billing with approved credit.
How can I return my order?
Approved returns processed within 30 days of initial receipt are not subject to a restocking fee (customer is responsible for return shipping). A 20% restocking fee will be applied to returns received 31-59 days after initial receipt. Returns for orders over 60 days will not be processed.
All Returns must be New and Unused (returns must be still in original packaging, and in saleable condition.). You must receive a Return Authorization Number (RA) from Massage Warehouse prior to sending your return.
Regardless of reason, all returns must be processed through customer Service. Items returned without a RA printed on the outside of the shipping box will be returned to the customer.
What shipping methods do they offer?
Economy -Parcels qualifying for their everyday flat rate shipping rate will receive their packages via UPS SurePost or FedEx Smart Post. This service typically delivers between 7-10 business days but could take longer depending on distance from the shipping location.
Ground - Parcels reach most US destinations within 5 business days of shipment and include tracking information. Depending on weather conditions and your location, your delivery may take slightly longer. They are not responsible for delays by the carrier.
Residential Surcharge – Orders shipped to any location deemed residential by the carrier will be charged a fee of $4.99 residential surcharge, as a result of changes made by their shipping partners.
Do they offer any clearance products?
Yes, Massage Warehouse has more sale product right now.
You would never want to miss them, you can click here to view all sale items.