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KUIU Coupons & Promo Codes

How long will it take to process my returns?

Returns are usually processed within 5-7 business days from the date they receive your return. thank you


How do I return it?

If the item is unworn and cleaned with the original label, they can accept returns for a refund within 60 days of the original purchase date. All branch sales are final sales and are not eligible for return or exchange.


What is the warranty claim process?

Warranty claims is the first step on the https://www.kuiu.com/pages/warranty-form fill out the form, they will need the picture of the damaged, and briefly describes its way. To speed up the process, fill out the form with all the necessary information including: order number, buyer's first and last name, color and size of the item, and when the item was purchased. This will make it easy for them to find the original order.


What is the shipping policy?

  • Orders are usually shipped within 2-3 business days of the date they are placed (excluding weekends or US holidays) (standard shipping only). Standard American shipping: They ship all their packages using UPS. In some areas, USPS can be used for final delivery.

  • Three-day shipping: "Three-day shipping" for orders placed before 10:30 a.m. PST in the CONTINENTAL United States applies to orders placed before 10:30 a.m. PST, and they will ship the same day and be delivered the third business day. Orders placed after 10:30 a.m. won't ship until the following business day (which doesn't include weekends or U.S. holidays).

  • Two-day shipping: Orders placed before 10:30 a.m. in the continental United States offer two-day shipping, with PST shipping the same day and the following business day. Orders placed after 10:30 a.m. won't ship until the following business day (which doesn't include weekends or U.S. holidays).


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