Kardiel Coupons & Promo Codes

What is their return policy?

Returns can be initiated online within 15 days to return your item(s) and all restocking fees are waived. Return shipping charges apply. Return shipping charges will be different than the original subsidized shipping charges paid. It is the customer's responsibility to properly re-box in the original carton. Returns can be initiated online between 16 and 365 days. Return shipping charges and their standard 15% restocking fee apply. Return shipping charges will be different than the original subsidized shipping charges paid. It is the customer's responsibility to properly re-box the item in the original carton. Items must be unaltered and in new, resalable condition to receive a full refund. Once returned, your item will be inspected and refunded.

What is their shipping policy?

Kardiel delivers to any street address in the United States and Canada. They offer custom shipping to Hawaii and Alaska obtained by contacting customer service at 877.844.4988. Samples of their fabric and leather color options are sent via Fedex with shipping charges. Don't worry, you will receive a coupon code that will refund the shipping cost on your first order. In stock items take an average of 7-10 business days to arrive to you. For their Canadian customers, their average time is 9-12 business days. Hawaii and Alaska orders take an average of 12-18 business days to ship via ocean freight after leaving their warehouse.

I need to return parts, how do I do that?

Unlikely, if you receive a product that is damaged, defective or missing parts in transit, they will arrange for prompt replacement, professional repair or appropriate new parts. To return their accessories, bath and outdoor categories, please contact them within 15 days of receipt for specific return instructions. Due to the nature of their use, these items are not eligible for the 365-day return offer.

What about materials?

Leather and fabric are natural upholstery choices, and unique differences in color and texture are to be expected. A natural occurrence in leather is the appearance of patina and creasing; this is not a manufacturing defect. Wood grains and tones also change and naturally alter in appearance with age.