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When will my order ship?

All standard orders have a processing time of 3-5 days. Afterward, they will ship the order to you and it should be delivered in 2-5 business days.

For US orders they offer 2 shipping options:

• Standard Delivery - FREE - The order will be delivered in 3 to 6 business days after processing time.

• 2-Day Shipping Priority -  US $14.95 - The order will be delivered by UPS in 2-3 business days after the processing time.

For international orders they offer 2 shipping options:

• Standard shipping (8-20 business days): Free shipping for orders over US $149.00. For orders under US $149.00, the shipping cost is US $14.95

• Express shipping (2-5 business days): Free of charge for orders over US $299.00. For orders under US $299.00, you can have this service for US $34.95

Expect your order to arrive within a total of 5-9 business days in the US and within 12-18 business days internationally.

What payment methods do you accept?

They accept all major credit cards: Visa, MasterCard, American Express, JCB and Discover. also: PayPal payments, Amazon Payments, Klarna (US customers), Apple Pay. Their online checkout system does not allow for payments to be split between different cards.

Will I be refunded the full value of my order?

• Yes. You can return your product within 30 days from the date it was delivered, and as soon as they receive your package and make sure the exchange/return policy hasn't been breached, they will refund you 100% with no delay.

• Up to 30 days for an exchange or return package to be processed.

• Returns from the United States (including Hawaii, Alaska, and US territories) are free.

• Returns and Exchanges from outside the U.S. are NOT currently offered a free pre-paid return label. Therefore, shipping costs of returns and exchanges from outside the U.S. are the responsibility of the customer.