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Do you allow returns?
What happens if you don’t like the products you ordered? First, they’d be surprised! :They make their vitamins with the perfect balance of yumminess and nutrition, so that you'll feel confident in what you’re taking for you and your family, just like the 50,000+ families who love First Day!
Just reach out to them via chat or email them at support@hifirstday.com within the first 45 days.
Be sure to include your name and order # along with the reason for your return.That's how confident they are that you're going to love these vitamins!
Please note this is available once per customer. Risk-free money back guarantee valid for up to $100.
Once they receive your returned package, refunds will process through the original form of payment within 3-5 business days.
They're always striving to improve the lives of their First Day families, so please let them know how they can do better!
How do I change my account password?
Please log out of your account (if you are already logged in) and click "Forgot your password?" at the bottom of the login page to receive an email with instructions on how to change your account password.
Which payment methods are accepted?
They currently accept debit and credit cards from Visa, Mastercard, American Express, Union Pay, JCB, Discover, and Diners Club. You may also use PayPal to make online payments.
If you need help checking out because you don't have one of the payment methods mentioned above, please reach out to them via chat on their website and you can also email them at support@hifirstday.com.
What are the benefits to subscribing?
Healthy habits are hard to start let alone maintain! tThey wanted to make it as simple as one-click to building healthy foundations. With your subscription, you get a discount on every order for being a loyal First Day family!
And for those with larger families, they offer an additional discount to make it easier for everyone to get started so no one gets left out.For every order, they have a satisfaction guarantee so you can rest assured knowing they'll always have your back!
How do I change my credit card on file?
Click Manage Subscriptions on the right hand side of your computer or scroll to the bottom to see the option on your mobile device. Click “Edit” on the right hand side of the subscription that you want to manage or below when using mobile device. Click “Card On File” box on the left pane to change the payment information.
If you need further assistance, feel free to contact them via chat on their website and you can also email them at support@hifirstday.com.
Are your vitamins organic?
They prioritize organic ingredients wherever they can in their vitamins. That's why they're proud to say ingredients like their fruit and vegetable blend, sunflower oil, tapioca, and sugar are all certified organic.
Certain micronutrient ingredients, however, cannot be classified as organic. For these, they select the most bioavailable forms so that they are just like what is found in food.To learn more about what's inside their multivitamins, please visit their ingredients page!
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