Hawaii Coffee Company Coupons & Promo Codes

What is their shipping policy?

• Their freight is calculated according to the weight of the package they deliver to you. All goods are shipped together with Aloha from Honolulu, Hawaii.

• They provide delivery services in the United States through ups ground, UPS aviation and USPS (priority mail). If you need additional fees, you can ask UPS air service to deliver goods within 3 working days. International options vary, and you can choose your preferences at checkout.

• In most cases, orders are processed and shipped within 1-2 business days. During peak shopping periods such as holidays and sales, they may need additional processing and packaging time, depending on their order volume. They appreciate your patience.

• Foreign countries may need to import documents and charge taxes on your order. These documents and fees are the sole responsibility of the recipient and are not included in your order. For import regulations and requirements, please consult the customs of the receiving country before ordering. Shipping companies usually assist the consignee in small non-commercial shipments. Please note that importing goods for commercial purposes may require additional procedures.

What is their return policy?

• You can return most unopened new products within 30 days after delivery to get a full refund. If the return is due to their error (the items you receive are incorrect or defective, etc.), they will also pay the return freight.

• You should expect to receive a refund within four weeks of handing the package to the return shipper, however, in many cases, you will receive a refund faster. This period includes the transit time (5 to 10 working days) for them to receive your tax return from the shipper, the time (3 to 5 working days) for them to process your tax return after receiving your tax return, and the time (5 to 10 working days) for your bank to process their refund request.

• If you need to return goods, please contact them and tell them your order number and the details of the products you want to return. They will reply quickly, explaining how to return goods from your order.