OFF DEAL
Gear up for your next paddle adventure with exclusive discounts! Up to 50% off!
10/30/2024 Verified
OFF CODE
Apply this code and enjoy 5% off your entire order when you checkout!
10/30/2024 Verified
OFF DEAL
Get ready to explore! Sign up for 10% off on your first order.
Always Active Verified
Shop at FUNWATER and get free shipping on all orders. Come and buy now!
Always Active Verified
OFF CODE
20% Off Paddle Boards And Accessories at Funwater
Always Active
How can I cancel my order?
- If you need to cancel the order, please email customer service to check whether the order has been shipped.
- If it is verified that the package has been shipped out, but the logistics order number has not been uploaded or the logistics order number has been shipped out and uploaded, they will not be able to make changes or cancellations to withdraw your order.
- If the order has not been shipped, after they receive the return application, they will process it within 1-2 days, and it is expected that the money will be returned to the account within 3-5 working days
- If you wish to return the product immediately after receiving it, you can return the product for a full refund. To submit a return under the 30-day guarantee, please complete the return form.
What is the process of return or exchange?
First email their customer service to apply for a return.
When the customer service receives the email application for return and exchange, it will process the return application within 24 hours and respond to the processing result as soon as possible.
After the customer receives the result of the return application, please send it back within 7 days, and provide the returned logistics number.
If exchange, after verifying that the warehouse receives the returned goods, they will arrange for re-delivery and update the logistics number as soon as possible.
Please contact their customer service to ask for the address.
Will I pay for shipping cost for return and exchange?
Due to the problem of the product itself, the shipping freight incurred by the return and exchange is borne by Funwaterboard.
Due to personal subjective reasons (such as dislike, unsuitability), the shipping cost of return and exchange shall be borne by the customer.
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