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10/30/2024 Verified
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What are the payment methods?
They accept all major credit cards and PayPal. They work with Stripe to make payments secure.
Can I offer a refund?
Yes. They value every customer and always try their best to provide customers with satisfactory products and services. So, they offer a 7 day money back guarantee. If you have any questions, please contact their support team.
What are the limitations of using stock video?
Stock video is available for all plans. However, the amount of stock video you can use in each video project varies from plan to plan. For free plans and basic plans, you can use 1 inventory video per project; For the PLUS program, the limit is 5 inventory videos per project; For business plans, there is no limit to the number. FlexClip watermarks will be added to your videos when you use more inventory videos than you currently plan.
Will I receive a transaction receipt?
You can view receipts for all transactions on the profile page. If you need an invoice, please contact them at support#flexclip.com (replace # with @).